Frequently Asked Questions

You can submit a quote or free trial request without signing in. You may be asked to verify your email before the first submission. Use the same verified email when signing in to the customer panel so you can find your requests and follow their status.

Yes. Submit representative sample images through the Free Trial form and explain the edits you need. Follow the image and upload limits displayed in the form. Include a reference if you have a specific finish in mind.

Use the file types accepted by the upload form. Send the highest-quality originals available. If your files are not supported or are too large for the form, share an accessible file link and contact us about the required output format.

Provide clear instructions and an example of the finish you need. Identify details that must remain, such as texture, fine edges or product colour. A sample request is useful for checking the approach before a larger batch.

Contact us with your project reference and explain which details do not match the agreed instructions. Include examples where possible. Revision and refund requests are reviewed according to the project terms and our Refund Policy.

Choose File Upload to attach images, or File Link to share a folder or file URL. Check that the link can be opened with the permissions you have provided. Include the total image quantity and follow the upload limits shown in the form.

Check your request or order status in the customer panel. Delivery notifications may also be sent to your email, so check your inbox and spam folder. Delivered uploads or file links are available with the relevant project details.

Send your deadline, total image quantity and representative samples before placing an urgent order. Availability and timing need to be confirmed for the actual work. Do not assume a deadline is accepted until it has been agreed.

Use the Contact page or the WhatsApp contact shown on the website. Include your project reference if you already have a request. Response times can vary; ask us to confirm availability if your deadline is urgent.

Timing depends on image quantity, complexity and the requested edits. Share representative images and your deadline when requesting a quote. Confirm the delivery schedule before placing the full order.

The Pricing page gives starting prices for different services. The cost for your project depends on the actual images and editing requirements. Request a quote with samples to confirm the scope and price.

Yes. Include the total quantity, examples of different image types and the edits required. Any volume pricing or ongoing arrangement needs to be confirmed in your quote; it is not automatically applied to every order.

Use the payment methods available for your invoice at checkout. For an international transfer, follow the selected provider and receiving account instructions. Submit the requested transfer confirmation for review; submitting a receipt does not itself confirm that payment has been received.